Business Analyst
Oxida - 1389918
Regio Antwerpen
Wat doe je als Business Analyst
- Work closely with the project manager and solution owner throughout the ERP implementation process.
- Analyze in (close) collaboration with end-users and other stakeholders their business needs and translate those into ERP system requirements.
- Support business process modeling to align the ERP system with organizational workflows.
- Contribute to ERP blueprint and configuration workshops, document outcomes and manage follow-up of actions, change requests and decisions.
- Help organize & coordinate user acceptance testing with internal departments.
- Act as the ERP system administrator, managing user access and system configurations.
- Contribute to the creation of documentation and training materials for end-users.
- Help organize, facilitate & coordinate ERP hyper care period after go-live.
- Provide first-line support for any ERP-related issues or requests, ensuring timely resolution.
- Take ownership of the ERP system’s management post-implementation, ensuring its smooth operation and continuous improvement.
- Keep track of innovations which can be used to optimize our business processes.
- Act as project manager on ERP related services (integrations): (a) Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. (b) Prepare material for and deliver presentations to projects. (c) Coach/guide change management processes.
- Contribute to expanding our digital services towards our customers (Customer Portal, Industry 4.0, Artificial Intelligence, …)
Gewenste profiel
- You understand business needs very well and can bridge the gap between operations and technology.
- You are able to manage your work independently and coordinate priorities with your stakeholders to achieve the desired result.
- You have knowledge and experience of tools/systems/processes related to the role (BPMN, Scrum, project management methodologies, …). Knowledge of ERP systems and/or experience with ERP implementations is a plus.
- You have previous experience in ERP implementation projects, or in other business applications related to project management, manufacturing or service.
- You are a team player, great communicator, flexible and solution oriented.
- You have excellent working knowledge of English (written and spoken).
- You hold a Master/Bachelor’s degree or equivalent through experience and are passionate about technology.
Aanbod
- The opportunity to take on an important role within the company by involvement in job-related decisions and innovations.
- A long-term commitment with an emphasis on personal development.
- A job within a growing international company with a flat hierarchy and short communication lines.
- Proper support and training adjusted to your skills and knowledge.
Contactpersoon
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